Refund Policy

Last Updated: October 11, 2026
At MADEBYWIGGINS™, we take pride in providing stylish, quality apparel and accessories designed to help you express your individuality. Your satisfaction is important to us, and we want you to feel confident with every purchase.
Please review our return and refund policy before placing your order.
🖤 14-DAY RETURN POLICY
We offer a 14-day return or exchange policy on eligible merchandise.
Customers have 14 calendar days from the date their order is delivered to request a return or exchange.
To qualify for a return, items must meet the following requirements:

• Items must be unworn, unused, and unwashed.

• Items must be in their original condition.

• Original tags must remain attached, if applicable.

• Items must be free of stains, odors, makeup, pet hair, or damage.

• Proof of purchase or an order number is required.

Returns requested after the 14-day period may not be accepted, except where required by applicable law.
👕 ELIGIBLE RETURN ITEMS
The following standard, non-personalized merchandise may qualify for returns or exchanges:

• T-shirts

• Hoodies

• Crewnecks

• Jogger pants

• Matching sets

• Hats

All eligible items must meet the return conditions outlined above.
🚫 FINAL SALE ITEMS
Due to the nature of certain products, the following items are considered final sale:

• Personalized or custom-made apparel

• Products featuring customer-requested names, images, or designs

• Custom-designed hats and accessories

• Mugs and tumblers

• Gift cards

• Clearance or specifically marked final-sale merchandise

Final-sale items cannot be returned or exchanged due to a change of mind, incorrect size selection, or personal preference.
Important: Final-sale restrictions do not eliminate any rights customers may have under applicable consumer protection laws. Damaged, defective, incorrect, or materially misrepresented products may qualify for an appropriate remedy.
📦 HOW TO REQUEST A RETURN
To initiate a return or exchange, please contact MADEBYWIGGINS™ through our website's contact form within 14 days of delivery.
Please provide:

1. Your full name

2. Your order number

3. The item you wish to return or exchange

4. The reason for your request

5. Photographs, if the item is damaged or defective

Once your request has been reviewed, we will provide return instructions if your item is eligible.
Please do not send merchandise back without receiving return instructions.
💰 REFUNDS
Once your returned merchandise has been received and inspected, we will notify you whether your refund has been approved.
If approved:

• Refunds will be issued to the original payment method.

• Refunds will be initiated within 5–7 business days after approval.

• Your bank or payment provider may require additional time to process the credit.

• Original shipping charges are nonrefundable unless the return results from our error or applicable law requires otherwise.

Refunds may be declined for merchandise that does not meet our return eligibility requirements, except where required by law.
🔄 EXCHANGES
Need a different size? We've got you!
Eligible apparel may be exchanged within 14 days of delivery, provided the item is unworn, unwashed, and in its original condition.
Exchanges are subject to product availability.
If your requested size or style is unavailable, we may offer an eligible refund or store credit.
Customers are responsible for return shipping costs associated with size or preference exchanges unless the exchange is necessary because of an error made by MADEBYWIGGINS™.
🚚 RETURN SHIPPING
Customers are responsible for return shipping costs unless the return is due to an incorrect, damaged, or defective item.
We recommend using a trackable shipping service when returning merchandise.
MADEBYWIGGINS™ is not responsible for return packages lost in transit before they reach us.
💔 DAMAGED, DEFECTIVE OR INCORRECT ITEMS
We carefully inspect and package orders before shipment. However, we understand that mistakes or shipping damage can occasionally occur.
If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of delivery whenever possible.
Include your order number, a description of the issue, and clear photographs of the product and packaging.
We will review the issue and determine an appropriate resolution, which may include:

• A replacement item

• An exchange

• A full or partial refund

The 48-hour reporting request does not limit any rights you may have under applicable consumer protection laws.
❌ ORDER CANCELLATIONS
Because many MADEBYWIGGINS™ products are prepared or pressed to order, cancellation requests must be submitted within 12 hours of placing an order.
Cancellation requests cannot be guaranteed once production or customization has begun.
Orders that have already shipped cannot be canceled but may qualify for a return under this policy.
🛍️ SALE & PROMOTIONAL ITEMS
Items purchased during promotional sales may be returned within 14 days if they meet our standard return eligibility requirements.
Items specifically marked Final Sale or Clearance — Final Sale are not eligible for change-of-mind returns.
Promotional discounts cannot be applied retroactively to previous purchases.
⚖️ LEGAL DISCLAIMER & CONSUMER RIGHTS
By purchasing from MADEBYWIGGINS™, customers acknowledge that they have been provided access to our Return & Refund Policy, including our 14-day return window, product eligibility requirements, and applicable exclusions.
MADEBYWIGGINS™ reserves the right to inspect returned merchandise and decline returns that do not meet the eligibility requirements outlined in our published policy, except where otherwise required by law.
Custom-made, personalized, and designated final-sale merchandise, including mugs and tumblers, is generally nonrefundable and nonexchangeable for reasons involving personal preference, incorrect sizing selected by the customer, or changes of mind.
Nothing in this policy limits or excludes any rights or remedies customers may have under applicable federal or state consumer protection laws.
Customers may still be entitled to a refund, replacement, or other remedy when merchandise is defective, damaged, incorrectly supplied, or materially misrepresented.
MADEBYWIGGINS™ reserves the right to update or modify this policy at any time. Any changes will apply prospectively and will not retroactively alter the terms applicable to purchases already completed.
We encourage all customers to carefully review product descriptions, sizing information, customization details, and our complete Return & Refund Policy before placing an order.
💌 CONTACT US
If you have questions regarding returns, refunds, exchanges, or your order, please contact MADEBYWIGGINS™ through our website's official contact form.
Our goal is to provide a positive shopping experience while maintaining the quality and integrity of our products.
🖤 THANK YOU FOR SHOPPING MADEBYWIGGINS™
We appreciate your business and support!
Every order is an opportunity for us to create something stylish, unique, and meaningful.
MADEBYWIGGINS™
Your Style. Your Statement. Our Creation